Delivery

Shipping Area

Products are shipped exclusively to addresses in Norway.

Shipping Time

The Seller undertakes to deliver the Products within 5 calendar days after receipt of payment, unless another delivery date has been expressly agreed at the time of concluding the Sales Contract.

If the Seller is unable to deliver the Products within this delivery period, the Customer will be informed in writing and a new reasonable delivery date will be announced. If this new delivery period is also exceeded, the Customer has the right to cancel the order.

Partial Deliveries

The Seller reserves the right to make partial deliveries of the ordered Products in case of temporary unavailability or delay in delivery. The Customer will be informed if partial delivery is made.

Delivery Address

The order will be delivered to the address specified by the Customer during the order process.

Checking Your Order

Upon delivery or collection, the Customer must check the packaging for any damage. The Customer is also required to examine the Products for visible defects, damage, or quality deficiencies.

Any complaints regarding visible defects, damage, and/or incomplete deliveries must be notified in writing by the Customer, including a clear photo of the damaged packaging/visible defects, no later than two (2) days after delivery or collection of the Product(s).

Complaints regarding defects or visible deficiencies that are not reported within the above-mentioned period will not be processed by the Seller.

Delivery Problems

If delivery is delayed because the Customer unreasonably refuses to accept the Products or has not collected them within a reasonable time, the Seller has the right to cancel the Sales Contract and no longer make the Products available for delivery or collection.

Responsibility and Risk

Any risk of damage or loss of the Products is transferred to the Customer at the time the Products are delivered or collected.